Shipping & Returns

At PROMASTER MATERIAL TRADING COMPANY LIMITED, we are dedicated to offering high-quality, brand-free men's apparel designed to meet your specific needs. Our commitment to craftsmanship, quality, and customer satisfaction is at the heart of everything we do. Whether you're looking for custom logos, colors, or unique designs, we are here to bring your vision to life with every order.

Shipping

We offer reliable shipping services to ensure that your orders arrive on time and in perfect condition. Our production process ensures that all items are carefully crafted before being shipped, and we work with trusted delivery partners to provide both domestic and international shipping options.

Processing Time: Orders are typically processed within 3–5 business days. If your order includes custom designs, please allow additional time for production.
Shipping Time: Standard shipping times depend on the delivery location and the shipping method selected. Domestic orders typically arrive within 5–7 business days, and international orders may take 7–14 business days.
Shipping Fees: Shipping fees will be calculated at checkout based on your delivery address and the shipping method chosen. Free shipping is available for orders over $100 within the domestic region.

Returns & Exchanges

At PROMASTER MATERIAL TRADING COMPANY LIMITED, we want you to be completely satisfied with your purchase. If you’re not fully satisfied with your order, we offer a straightforward return and exchange process:

Return Window: You can return unworn, unwashed, and undamaged items within 30 days of receiving your order.
Return Process: To initiate a return, please contact our customer service team at comishladarius97@hotmail.com. We’ll guide you through the steps and provide you with a return shipping label.
Exchanges: If you wish to exchange an item, we’re happy to accommodate you. Just let us know the details of the item you’d like to exchange, and we’ll send you a replacement based on stock availability.
Refunds: Once we receive your return, we’ll process a full refund to your original payment method. Please allow up to 7–10 business days for the refund to be processed.

Our Advantage

Custom Designs: We specialize in creating personalized apparel to reflect your unique design, color, and logo choices. Whether it's for a corporate event, promotional campaign, or personal use, our products are tailored to meet your needs.
Quality & Durability: Our clothing is made from high-quality fabrics and designed for comfort and long-lasting wear.
Brand-Free and Logo-Free: We pride ourselves on offering a blank canvas, allowing our customers to create a product that truly reflects their identity without any preconceived branding.

Customer Satisfaction

We stand by the quality of our products and are committed to ensuring your complete satisfaction. If you have any questions or concerns, our customer service team is here to assist you every step of the way. Contact us at comishladarius97@hotmail.com or call us at 16726411179.